Question 1

What is a psychologist?

Accepted Answer

A psychologist is a licensed mental health professional trained to assess, diagnose, and treat a wide range of emotional, behavioural, and psychological challenges. In Ontario, psychologists hold doctoral degrees and are registered with the College of Psychologists and Behaviour Analysts of Ontario. They provide talk-based interventions and can diagnose conditions in the DSM-5-TR.

Question 2

Who do you currently see for therapy?

Accepted Answer

I am currently accepting therapy clients ages 10+ (youth and adults). If we're not the right fit for your needs, I'm happy to provide referrals to other qualified professionals.

Question 3

Who do you currently see for assessments?

Accepted Answer

I provide psychoeducational assessments including assessment of ADHD and learning for ages 7+, ASD evaluations for ages 2-20, and adult ADHD/psychodiagnostic assessments for ages 18+.

Question 4

How do I get started?

Accepted Answer

Start by sending an inquiry using the contact page OR booking a phone consultation directly on Jane. All new clients begin with a free 15-minute phone consultation to help determine if we're a good fit.

Question 5

How much does therapy cost?

Accepted Answer

A standard 50-minute therapy session is $240. Payment can be made by credit card or e-transfer. Direct billing is available for select insurance plans including GreenShield, Manulife, CanadaLife, and Sunlife.

Question 6

How much do assessments cost?

Accepted Answer

Assessment fees are billed at $240 per hour and vary depending on the type of assessment: Psycho-educational Assessment: $2,880, ADHD Assessment: $1,680, Preschool Autism Assessment (ages 2-5): $1,680, Youth Autism Assessment (ages 6+): $1,920. Additional testing may incur extra fees. All assessments include a detailed written report with findings and recommendations.

Question 7

Do you accept insurance?

Accepted Answer

Therapy and assessment services with registered psychologists in private practice are not covered by OHIP. However, many extended health insurance plans do cover psychological services. I offer direct billing for GreenShield, Manulife, CanadaLife, and Sunlife. For other insurance providers, you can pay out-of-pocket and submit receipts for reimbursement. A valid credit card must be kept on file for late cancellations and no-shows, as insurance does not cover these.

Question 8

What payment methods do you accept?

Accepted Answer

I accept credit card and e-transfer. Direct billing is available for select insurance plans (GreenShield, Manulife, CanadaLife, Sunlife). A valid credit card must be kept on file for all clients.

Question 9

Where is your office located?

Accepted Answer

The office is located at 720 Walker Rd, Windsor, ON in the CRB Law Building. Parking is available on-site. Office hours are Monday, Tuesday, and Thursday from 4pm-7pm, by appointment only.

Question 10

Do you offer virtual services?

Accepted Answer

Yes, I offer both in-person services in Windsor-Essex and virtual care across Ontario. Virtual sessions can be a convenient option for therapy and consultations.

Question 11

What is your cancellation policy?

Accepted Answer

Please provide at least 24 business hours notice if you need to cancel or reschedule an appointment. Late cancellations and no-shows will be charged the full session fee to the credit card on file, as insurance does not cover these fees.

Question 12

What can I expect in a therapy session?

Accepted Answer

Therapy sessions are structured, practical, and tailored to you. We'll work together to identify patterns in your thoughts and behaviours, learn specific tools to manage anxiety in the moment, gradually face situations you've been avoiding (at your pace), and build skills you can use outside of sessions.

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